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When I first started my web and graphic design business I spent several months emailing clients back and forth, hand writing long to-do lists, and printing out emails to keep track of tasks for individual client projects. I didn’t offer consultation calls, neglected to create contracts, and certainly didn’t have a proper system in place. I quickly became overwhelmed and certainly lacked a professional presence, which was only hurting my business and putting sales at standstill.
Now that my second business has taken off, there are many things I’ve learned about running a service-based business that I never thought to do in the beginning. Now I use several tools that help keep me organized, hold myself and my clients accountable, and allow my business to run smoothly and efficiently. In this guide, you’ll find a list of 15 tools I recommend for online business owners.